ING · Amaris
Senior Product Owner · Digital Technology & Teams
Coordinated Business, UX, Compliance, Operations and Technology across digital insurance products, facilitating requirements, feedback and dependencies with Azure DevOps.
The main challenge
Align customer needs, delivery priorities and regulatory reviews.
Working context
A regulated insurance journey shared by a bank and an insurer, requiring alignment across commercial, customer-experience, compliance and operational teams.
Tools & environment
- Azure DevOps
- Digital life insurance
- Customer communications
- Scrum
- Kanban
My contribution
- Coordinated cross-functional teams and reviews across ING, Nationale-Nederlanden, UX, Marketing, Compliance and Technology.
- Turned business and customer needs into clear requirements and shared delivery priorities.
- Facilitated feedback and followed up on blockers, validations and dependencies using Azure DevOps.